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Relax, repairs are free and service is prompt.

ONTV is committed to 100% customer satisfaction. In fact, our warranty is one of the most comprehensive in the industry.

For the first year, with our Standard Warranty, your equipment is 100% guaranteed. If your operating unit has any defects, we'll replace it at NO CHARGE. We even pay shipping.

Upgrade to ONTV's Lifetime Warranty. Your equipment is 100% guaranteed for the lifetime of your service, and you never pay a cent in shipping charges-ever. Plus, take advantage of overnight service.

ONTV supports your ONTV system with complimentary product repair* and customer service for a lifetime. Simply contact us at 1-877-ITS-ONTV.

  1. Standard Warranty includes ground shipping. Priority shipping is available upon request for an additional charge.
  2. A $150 replacement fee will be charged for pick up and delivery (ground service) of ONTV equipment after year one. This does not apply to Lifetime Warranty subscribers. There may be additional shipping charges to Alaska, Hawaii, and International subscribers.
  3. This warranty does not apply to damage caused by misuse or external forces such as power fluctuations, extreme temperatures, exposure to excessive moisture, or other acts of nature. Coverage resumes with any replacement unit.
  4. Lifetime repair and Lifetime Warranty is provided for as long as you are a subscriber to any of ONTV's products.
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